Privacy Policy

Privacy Policy

Effective Date: 09/09/2024

1. Introduction

Welcome to Halo Escapes (trading under the JLT group). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, and mailing address.
• Travel Information: Details about your travel plans, preferences, and special requests.
• Payment Information: Credit card details or other payment methods used to book travel services.
• Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.

3. How We Use Your Information

We use your personal data to:

• Provide and manage our travel services.
• Process and confirm bookings and payments.
• Communicate with you about your travel plans and offer customer support.
• Improve our website and services based on your feedback and usage patterns.
• Send promotional offers and updates, with your consent.

4. How We Share Your Information

We may share your personal data with:

• Travel Service Providers: To fulfill your travel bookings and requests.
• Third-Party Service Providers: Who assist us in operating our website, processing payments, or providing customer support.
• Legal Authorities: If required by law or to protect our rights, property, or safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure.

6. Your Rights

You have the right to:

• Access and correct your personal data.
• Request the deletion of your personal data, subject to legal or contractual obligations.
• Object to or restrict the processing of your personal data.
• Withdraw your consent to processing, where applicable.

To exercise these rights, please contact us at bookings@haloescapes.co.uk

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

HaloEscapes
bookings@haloescapes.co.uk